Shipping policy

As a small family-run business, we want to thank you for ordering from Styles of Paris. We want to make sure you have the best possible experience with us, from the moment you place your order to delivery. That's why we've created these shipping guidelines so you can buy with confidence.

Delivery times Styles of Paris works with a Chinese supplier and ships products directly from its warehouse in China. We offer our customers fast and reliable shipping. We have carefully selected shipping partners to ensure your order arrives as quickly and safely as possible.

This means we can save significantly on transport, storage, packaging and freight costs and offer products at a fair price.

Our average delivery time is 7 to 14 working days.

Note: Due to our rapid growth, we are in the process of moving to a new warehouse. As a result, some products may be slightly delayed, with a delivery time of 20 to 25 working days. Thank you for your understanding.

We normally charge €4.95 for shipping, but guess what? We now have a special offer! Shipping costs are free, but if you want to return the item, you are responsible for the return costs. Keep this in mind if you buy several products that you might want to try but not keep.

Status of your order After you have placed an order with us, you will receive a personal track & trace code by e-mail. With this code you can track your order anytime, anywhere via our tracking partner Tracking Panel. It usually takes 2-3 days before you see the first updates about your order. You can also see the estimated delivery date on the tracking page after 2-3 days.

Delivery problems This rarely happens, but occasionally an error can occur during the delivery process. This is human and there is nothing we can do about it. Therefore, we ask for your understanding. In the following cases, the following actions apply:

Defective product: How annoying! Unfortunately, it may happen that your product is damaged during transport. In this case, we will automatically send you a new package free of charge and unfortunately we cannot reimburse you yet. We want to satisfy you as a customer and deliver what you ordered before you decide to ask for a refund.

Lost parcel: If a package is lost or cannot be delivered for logistical reasons, we always send a new package free of charge before proceeding with our refund and return policy. We want to satisfy you as a customer and deliver what you ordered before you decide to request a refund.

Refusal to receive the package / Failed delivery: Sometimes a customer refuses to receive the package at the door, or the carrier has tried several times to deliver the package but no one has responded. In this case, the parcel is returned to the post office. Styles of Paris will bear the delivery costs of the parcel at this time. We always inform the customer in time by e-mail about this situation and, as a customer, you have 7 days to collect the parcel. If the order is not collected from the post office within the stipulated time, it will automatically be sent back to the supplier in Asia. If this happens, we will send you a new parcel free of charge within the same delivery time as mentioned above (7-14 working days). If this is not accepted or collected a second time, we reserve the right to deduct €15 from the amount refunded to you.

Not satisfied with the product? Consult our returns policy for more information.

Cancelling an order Once an order is placed, it is immediately prepared for dispatch by our automated systems. Therefore, it is unfortunately not possible to cancel a completed order. If you are not satisfied with the product you have received, we offer a hassle-free returns procedure. You have the right to return your order within 14 days of receipt and receive a full refund.

Customs fees As we ship directly from our suppliers in Asia, customs may inspect packages sent to you. Unfortunately, this legislation has changed since 1 July 2021 and we no longer have control over this. In some cases, customs may charge less than the import duty. But don't worry! We believe this will not happen in 99% of cases.

Source of products At Styles of Paris, we work with a global network of suppliers, many of them from Asia, to bring you quality products at competitive prices. We understand that you may have questions about the origin of our products, but we assure you that we follow strict international standards. Each product is carefully inspected and tested before shipping, and we only work with reliable manufacturers committed to excellent quality. Our goal is to bring you the finest products you can't find only in shops, at the best price. Your satisfaction and peace of mind are our top priority.

Do you have questions about your order? Then take a look at our FAQ page first. Your question will probably be answered there. Otherwise, please contact us. Our customer service is available 7 days a week and we always respond within 24 hours.